WordPress, Wix, or Squarespace: What Actually Matters for Your Practice Website

If you've spent any time in online communities for health and wellness providers, you've probably encountered the platform debate. Someone asks an innocent question about their website and within minutes there's a pile-on: you need WordPress, Squarespace is limiting, Wix isn't professional, and so on.

Most of that noise isn't useful for you. Here's what actually is.

The platform doesn't make the website

Before anything else: a platform doesn't determine whether your website is good. A clear, well-written Squarespace site that tells patients exactly who you are and what it's like to work with you will outperform a cluttered, generic WordPress site every time.

What matters is whether your site clearly communicates who you are, who you help, and what a patient can expect from working with you. Any of the major platforms can technically do that. The question is which one does it most efficiently for your specific practice and your specific needs.

What Wix does and doesn't do

Wix is more capable than its reputation suggests, and plenty of practices have perfectly functional Wix sites. If you're on Wix and it's working for you, you don't need to panic or rebuild.

That said, I don't build new sites on Wix. I can make edits to an existing Wix site — updating text, swapping images, adding basic SEO foundations — and for that kind of work a One Day Intensive is often the right fit. But when someone is ready to build something new or rebuild from scratch, I work in Squarespace.

What WordPress actually requires

WordPress is powerful and free to use as a platform. But running it well isn't free — it requires ongoing time and attention, or someone you're paying to provide that. Plugin updates, security maintenance, and separate hosting are all part of the deal, along with a steeper learning curve if you want to manage it yourself. For the right project, that trade-off is absolutely worth it.

But here's the honest question: what would you actually need WordPress for?

The scenarios where WordPress genuinely pulls ahead are things like highly custom functionality, complex membership areas with gated content, or specific third-party integrations that aren't available elsewhere. Those are real needs… for some businesses.

Independent health and wellness practices generally aren't building toward those things. Most clinics aren't embedding complex booking workflows into their site either — and with good reason. HIPAA considerations mean that sensitive patient information should flow through your practice's secure portal, not a form on your website. Your site links to that portal cleanly; it doesn't need to replicate it.

Squarespace handles the integrations independent practices actually need: scheduling tools, links to EHR systems, contact forms for general inquiries, email list signup. The scenarios that would require WordPress are either handled well enough in Squarespace or simply not on the horizon for most of my clients.

You may have heard that WordPress is the gold standard for SEO. That's worth addressing directly: Squarespace handles the SEO fundamentals well, and for local search — which is where most independent practices should be focusing — those fundamentals are what actually matter. Platform choice is rarely the limiting factor in local search visibility. Content clarity, Google Business Profile, and consistent NAP (Name, Address, Phone) information matter far more.

Investing time and money into WordPress complexity when you don't need it is like renting a commercial kitchen because you like to cook at home. The capability is there. The need isn't.

Why I build on Squarespace

I started with Squarespace when it was clearly the stronger option for my clients' needs, got good at it, and have stayed with it. Wix has improved significantly over the years — it's not the gap it once was — but Squarespace is still the right fit for most independent health and wellness practices, and my process is more efficient when I'm not splitting attention across multiple platforms. That efficiency translates directly into better work.

For existing sites on Wix, WordPress, or other platforms, I can make edits and updates — but for building from scratch, Squarespace is where I work.

The practical version for you: Squarespace handles hosting and security maintenance on the backend, so those aren't things you need to think about while you're seeing patients. When the project is done and handed off, you can log in and update your bio, change your hours, swap a photo, or adjust your pricing without contacting anyone to do it for you. It's genuinely user-friendly for the kinds of updates independent practices need to make regularly — and a site built well should stay usable and relevant for years without requiring a full rebuild.

One thing worth clarifying: when I build on Squarespace, I'm not dropping your content into a default template and calling it done. The site is built to your specific brand — your colors, your typography, your content structure. Squarespace templates exist and are a reasonable starting point for someone doing it themselves, but a professionally designed Squarespace site is a different thing.

Squarespace does have limits. If you need highly custom functionality or specific integrations it doesn't support natively, you may eventually hit a ceiling. It also offers membership functionality, though it's not the platform's strongest suit if you need something highly custom. But for the vast majority of independent health and wellness practices, that ceiling is well above what you’ll ever need.

The platform conversation is a distraction from the real one

The providers I work with don't need to spend energy worrying about whether they're on the right platform. They need a site that clearly reflects who they are, loads fast, works on mobile, and gives patients enough information to decide whether to reach out.

Squarespace does that well. It's not the only platform that can — but it's the one I know best, the one I build on, and the one I'd recommend with confidence for an independent health and wellness practice that wants a professional site without unnecessary complexity.

If you're already on Wix and it's working, great. If you're starting from scratch or ready to rebuild, Squarespace is where I'd start the conversation.

Kayla Holsomback

Kayla Holsomback helps health and wellness providers close the gap between the quality of care they provide and what a potential patient can tell from their website, through branding, design, and Squarespace websites, so the right patients can find them, recognize them, and feel confident reaching out. She spent several years as a Marketing Director inside a chiropractic and integrative health clinic before starting her own business, and she's based in Birmingham, AL.

https://www.kaylaholsomback.com/
Next
Next

Why I Do This Work