DIY vs Hiring a Designer: What’s Right for Your Wellness Website?

Your website is often the first impression potential clients have of your practice. It should reflect your approach, values, and the quality of care you provide. But with so many options available, how do you decide the best path forward?

Let’s look at three common approaches: DIY, all-in-one platforms, and custom design—so you can make an informed choice based on your needs, stage of business, and goals.

Option 1: DIY (Do It Yourself)

Best for: Practitioners just starting out, with limited budgets and a willingness to invest time

Platforms like Squarespace, Wix, and Webflow offer user-friendly tools that let you build a site without needing to code.

Why some providers choose DIY:

  • Lower upfront cost

  • Creative control

  • Quick to launch

  • Opportunity to learn valuable tech skills

What to keep in mind:

  • It can be time-consuming

  • It’s easy to get overwhelmed or stuck

  • Your site may feel less polished without design or strategy support

  • Messaging, flow, and usability often get overlooked

When DIY might be a good fit:

  • You’re starting small and need a simple online presence

  • You enjoy tech and problem-solving

  • You already have clear messaging and visuals

If you decide to go the DIY route with Squarespace, I can help you get started. As a Squarespace Circle member, any site I open comes with a 3-month trial and 10% off your first payment. I’ll set up the trial and hand over full Admin access, so you can build at your own pace without the pressure of a short trial period. Request your extended free trial set up here.

Tip: Even with DIY, it’s worth taking time to plan your content and user flow. A clear, focused site—even if simple—can go a long way.

Option 2: Done-for-You Platforms

Best for: Providers who want a hands-off, all-in-one solution and are okay with a more standardized website.

Some companies offer pre-built websites bundled with hosting, basic SEO, blogging tools, and marketing templates—all wrapped into one ongoing monthly subscription. These packages are designed for speed and simplicity, often targeting chiropractors, therapists, and wellness professionals.

Why some choose this route:

  • Streamlined setup

  • Multiple marketing tools under one umbrella

  • Support and maintenance handled for you

  • Predictable monthly fee

What to be aware of:

  • Template-based designs may not reflect your unique voice or approach

  • Ongoing subscriptions can add up over time—eventually costing more than a one-time custom site

  • Content is sometimes reused across multiple sites

Considerations:

While the convenience is tempting, these services are built for scale—not for depth. That often means your site won’t speak directly to your clients or highlight what truly sets you apart. If your goal is to build a site that reflects your unique voice and creates a sense of connection with future patients, this route may fall short.

Option 3: Custom Website Design

Best for: Providers who want a website that reflects their unique approach and supports long-term business growth.

Working with a designer allows you to build a site that’s intentionally aligned with your practice—from visuals and content to structure and user experience.

What this approach offers:

  • A tailored design that reflects your brand and values

  • A collaborative process that helps you clarify what matters most

  • Built to align with your goals and ideal client experience

  • Full ownership of your site and content

  • Flexibility to grow and adapt over time

  • SEO, user experience, and booking flow baked in from the beginning

What to know:

A custom website is an investment of both time and resources—but one that pays off in clarity, confidence, and connection. You’re not just getting a pretty website; you’re building a trustworthy experience that supports both your clients and your business.

Final Thoughts

Your website doesn’t have to be flashy—but it should feel aligned, clear, and supportive of how you work. Whether you’re just getting started or you’re ready for a more strategic presence, there’s a path that fits your season of business.

If you’re exploring your next step and want support from someone who understands both the wellness space and the patient journey, contact me and we’ll figure out what makes the most sense for you.

Kayla Holsomback

Kayla Holsomback helps health and wellness providers close the gap between the quality of care they provide and what a potential patient can tell from their website — through branding, design, and Squarespace websites — so the right patients can find them, recognize them, and feel confident reaching out.

https://www.kaylaholsomback.com/
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